Lila

If you are buying your print directly from us and are not entirely happy with your purchase, you have 14 days to return the item(s) to us. Please let us know within 14 days of receiving your print(s) that you wish to cancel your order and return the item(s) to us. Your order must be returned to us within 14 days of letting us know that you wish to cancel your order. Items must be returned in their original packaging and in perfect condition, in order to receive a full refund.

Please note, returns postage must be paid for by the customer and we cannot be held liable for any losses. We therefore suggest any returns are sent fully insured.

Images are printed by the photographer within 2 working days of receipt of order and sent tracked through NZ Post.

All prints are packed on acid free backing card and are enclosed in a clear archival bag. It is advisable to leave the print in its protective packaging until framing.  

Please contact us directly for overseas orders.